Shipping & Returns

Where we ship

Noviella ships throughout the United States. Full shipping regions, rates, and delivery estimates will be shared when our boutique opens.

Rates and delivery times

Shipping cost and any applicable tax are calculated at checkout based on your destination, so you always see the full price before you confirm your order.

Dispatch

Each piece is prepared with care before it leaves us. Dispatch times will be confirmed at checkout when ordering opens.

Returns and exchanges

We want you to love your piece. Our full returns and exchanges policy, including the returns window and how to start a return, will be published here when our boutique opens.

Damaged or incorrect items

If something arrives damaged or isn't what you ordered, contact us with your order number and a photograph and we will make it right.